Tech Bears Solutions

IT L3 Support

Full Time

Remote

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Job Summary

Tech Bears Solutions is dedicated to delivering reliable, high-quality IT services to help businesses thrive in today’s fast-paced digital world. We are currently looking for a skilled and driven IT L3 Support professional to join our growing team.

Key Responsibilities

  • Provide advanced (Level 3) technical support for servers, networking, and virtualization environments.
  • Diagnose and resolve complex technical issues escalated from L1 and L2 support teams.
  • Manage incidents using IT Service Management (ITSM) tools, ensuring timely resolution and accurate documentation.
  • Implement and support IT infrastructure changes and upgrades.
  • Collaborate with cross-functional teams to improve system reliability, performance, and security.
  • Mentor junior team members and provide guidance on best practices.

Qualifications

  • 1–2 years of IT L3 support experience.
  • Strong expertise in servers, networking, and virtualization.
  • Skilled in ITSM tools and incident management.
  • Excellent problem-solving and communication skills.
  • Ability to work independently and manage multiple priorities effectively.

What We Offer

  • Flexible remote work setup
  • Collaborative and supportive work culture
  • Opportunity to grow in the tech industry

To Apply

Please submit your resume and a cover letter detailing your experience and why you're a great fit for this role to  careers@techbearssolutions.com

Be Part of Something Impactful

Join a forward-thinking team where your ideas are valued, your contributions make a real difference, and your growth is supported. As a Project Manager, you'll help bring meaningful projects to life—driving innovation, creating positive change, and contributing to our shared success. If you're passionate about purposeful leadership and thrive in a collaborative environment, we’d love to hear from you. Help us shape the future—one project at a time.

TECHBEARS.

bearhugs@techbearssolutions.com

Utah, USA

Building better business with reliable solutions, it's like bears to honey.

2025 Tech Bears Solutions LLC. Registered in Utah, United States. All rights reserved.

TECH BEARS SOLUTIONS

Tech Bears Solutions

IT L3 Support

Full Time

Remote

Share this job

Job Summary

Tech Bears Solutions is dedicated to delivering reliable, high-quality IT services to help businesses thrive in today’s fast-paced digital world. We are currently looking for a skilled and driven IT L3 Support professional to join our growing team.

Key Responsibilities

  • Provide advanced (Level 3) technical support for servers, networking, and virtualization environments.
  • Diagnose and resolve complex technical issues escalated from L1 and L2 support teams.
  • Manage incidents using IT Service Management (ITSM) tools, ensuring timely resolution and accurate documentation.
  • Implement and support IT infrastructure changes and upgrades.
  • Collaborate with cross-functional teams to improve system reliability, performance, and security.
  • Mentor junior team members and provide guidance on best practices.

Qualifications

  • 1–2 years of IT L3 support experience.
  • Strong expertise in servers, networking, and virtualization.
  • Skilled in ITSM tools and incident management.
  • Excellent problem-solving and communication skills.
  • Ability to work independently and manage multiple priorities effectively.

What We Offer

  • Flexible remote work setup
  • Collaborative and supportive work culture
  • Opportunity to grow in the tech industry

To Apply

Please submit your resume and a cover letter detailing your experience and why you're a great fit for this role to  careers@techbearssolutions.com

Be Part of Something Impactful

Join a forward-thinking team where your ideas are valued, your contributions make a real difference, and your growth is supported. As a Project Manager, you'll help bring meaningful projects to life—driving innovation, creating positive change, and contributing to our shared success. If you're passionate about purposeful leadership and thrive in a collaborative environment, we’d love to hear from you. Help us shape the future—one project at a time.

TECHBEARS.

bearhugs@techbearssolutions.com

Utah, USA

Building better business with reliable solutions, it's like bears to honey.

2025 Tech Bears Solutions LLC. Registered in Utah, United States. All rights reserved.